How can we help you?
Frequently Asked Questions
Will my new vehicle order be delayed?
My order has been delayed. Can I keep my current vehicle for longer?
Can I book a demonstrator vehicle?
Due to the impact of COVID-19 government restrictions, dealerships are unable to book any demonstrations at the moment. We’ve also heard from many dealerships that this service won’t be prioritised as a service to start up again when restrictions are lifted.
What are the implications of the factory closures?
How do I buy my vehicle?
If I buy my vehicle, how do I arrange payment?
My new vehicle is not being delivered until after my current lease ends, can I keep the vehicle until the new one is delivered?
I am now happy with my vehicle choice. How do I place my order?
I have made a mistake on my order. What do I do now?
When should I order my next vehicle?
Get in touch with us
Existing customer?
If you are already a customer, please complete this form.
New customer?
If you are not yet a customer, please complete this form.
- Get in touch
Please click on this link to see all of our general enquiries phone numbers.
Call us
We offer our customers a range of extra services, such as maintenance and accident management packages. If you have these services please call one of the numbers below. If you're not sure, please check your contract or contact your fleet manager.
Call us on 0344 3718033
Call us on 0344 493 7644
Call us on 0800 212562
Call us on 0344 4937644 - option 1 then option 2
Call us on 01202 628716
Call us on 01202 628 747
For anything please call the DriverLine on 0344 493 7644
LeasePlan UK office
Due to the COVID-19 advice from the government, our offices are currently closed to visitors
