Frequently Asked Questions


Arrow downWill my new vehicle order be delayed?

Arrow downWill coronavirus affect vehicle supply?

Arrow downMy order has been delayed. Can I keep my current vehicle for longer?

Arrow downCan I book a demonstrator vehicle?

Due to the impact of COVID-19 government restrictions, dealerships are unable to book any demonstrations at the moment. We’ve also heard from many dealerships that this service won’t be prioritised as a service to start up again when restrictions are lifted.

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Arrow downWhat are the implications of the factory closures?

Arrow downHow do I buy my vehicle?

Arrow downIf I buy my vehicle, how do I arrange payment?

Arrow downMy new vehicle is not being delivered until after my current lease ends, can I keep the vehicle until the new one is delivered?

Arrow downI am now happy with my vehicle choice. How do I place my order?

Arrow downI have made a mistake on my order. What do I do now?

Arrow downWhen should I order my next vehicle?

    COVID-19 - Our response

    We want to do everything we can to look after our colleagues and your interests, so we have put in place our Business Continuity Plan in response to the coronavirus and have coordinated for our teams to work from home.

    Click here to find out more about what we are doing to keep your business moving.

Get in touch with us

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If you are already a customer, please complete this form.

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    Get in touch

    Please click on this link to see all of our general enquiries phone numbers.

Call us

We offer our customers a range of extra services, such as maintenance and accident management packages. If you have these services please call one of the numbers below. If you're not sure, please check your contract or contact your fleet manager.

LeasePlan UK office

Due to the COVID-19 advice from the government, our offices are currently closed to visitors


165 Bath Rd
SL1 4AA Slough

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