Frequently asked questions

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Questions

Arrow downHow do I make or change an appointment to return my car?

You can make or change a return appointment by contacting: (atencionconductor@leaseplan.es/91 91 92 999)

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Arrow downI left something in the car when it was collected. Can I get it back?

Once a vehicle has been signed back to LeasePlan we are not responsible for the safe holding of any valuables left inside. However, please contact us as soon as possible if you have left any valuables and we will endeavour to recover your belongings. Please note, if we cannot recover the goods LeasePlan is not responsible for the value of the items.

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General enquires

Call (+34) 91 91 161 10 from 9 a.m. and 6 p.m from Monday to Friday.

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Email

Send us an email and we’ll reply within one working day.