Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

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Questions

Arrow downI have forgotten my username or password for Oficina online. What should I do?

Your username is always a valid email address. It's often a business email linked to your car. If you've forgotten your password you can request a new password via the login page for Oficina online. Just click 'forgot password'.

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Arrow downHow can I change my personal details?

You can change most personal information in your Oficina online account yourself. However, you may need to contact your fleet manager or LeasePlan directly to update some details

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Call (+34) 91 91 161 10 from 9 a.m. and 6 p.m from Monday to Friday.

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