Frequently asked questions

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Arrow downHow do I make or reschedule an appointment for MOT?

To make an appointment simply get in contact with us via your Oficina online account or call 91 91 92 999 . If you would like to reschedule your appointment that's not a problem. Contact us to reschedule and we'll arrange a new appointment that suits you. If you're not sure when you can find time you can contact us to cancel your appointment and make a new one later.

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Arrow downWhen does my car have to be MOT approved?

You can find the expiry date for your car's current MOT in Oficina online

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Arrow downDo I have to pay anything at MOT? What documentation do I need to be able to pass it?

In order to pass the ITV, you must request this service through the Online Office or at the Driver's Assistance Service, 91 91 92 999

The necessary documents are the technical sheet and the driving licence. The insurance receipt is also recommended because many ITV stations are requesting it.

The driver does not have to pay anything, because when managing the ITV service, LeasePlan provides the driver with the necessary voucher to pass the ITV.

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General enquires

Call (+34) 91 91 161 10 from 9 a.m. and 6 p.m from Monday to Friday.

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Email

Send us an email and we’ll reply within one working day.