Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Questions

Arrow downDo I have to pay anything for the MOT? What documentation do I need to present?

For the MOT, you need to request this service through the Online Office (website or APP) or through the Driver Service Department

The documents required are the technical sheet and the vehicle registration document. You are also recommended to provide the insurance premium receipt because a lot of MOT centres are requesting to sight the receipt.

The driver doesn’t pay anything, because LeasePlan manages the MOT service and provides the driver with the voucher required to pass the MOT.

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Arrow downWhat is the reconditioning invoice?

We understand reconditioning to refer to the contract finalisation invoice once the vehicle has been returned. An appraiser reviews the condition of the vehicle, and evaluates any damages. Any damages not considered within the contract coverage shall be billed.

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General enquires

Call (+34) 91 91 161 10 from 9 a.m. and 6 p.m from Monday to Friday.

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Email

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