Frequently asked questions

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Questions

Arrow downIs my car insured with LeasePlan?

Please check your lease agreement to determine whether or not your vehicle is insured with LeasePlan.

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Arrow downIs my car also insured abroad?

A green card confirms where your domestic car insurance policy is valid abroad. If your car is insured with LeasePlan, you can request a green card from Oficina online or by calling 91 91 92 999.. If your car is not insured with LeasePlan, please check with your insurance provider for details.

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Arrow downWhat am I insured for?

If you are insured by LeasePlan, the contract includes your insurance policy conditions. Check with the contract holder for details. If you are the contract holder and need a new copy of your contract, please contact xxxxx. (country specific)

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Arrow downWhen does the car insurance expire?

The policies are annual renewable and the maturities depend on the date of issue. If you wish to specify the expiration date of your vehicle, please provide us with the registration number so that we can inform you in detail

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Arrow downMy child, spouse,... can they drive my vehicle on a one-time trip? Would they be covered by insurance?

Yes, they can drive the vehicle within Spain and within the countries listed in the Green Card for foreign travel. They would be covered by the insurance.

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Arrow downCan I authorize another person as a regular driver of the vehicle?

It must be the company's fleet manager who, by means of an email to atencioncliente@leaseplan.es, indicates the registration number, name, surname and ID of the driver. Later, we will send a document proving that LeasePlan authorizes that new driver to drive the vehicle.

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Arrow downIs it necessary to carry the insurance receipt?

It is not compulsory to carry it if you are driving within Spain, but it is advisable to carry it in the vehicle in case the State Security Forces and Bodies ask for it and cannot check it in their computer systems.

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Arrow downHow can I get my insurance receipt?

You can easy ask for it in the Oficina Online

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General enquires

Call (+34) 91 91 161 10 from 9 a.m. and 6 p.m from Monday to Friday.

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