Frequently asked questions

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Questions

Arrow downWill I receive a registration certificate for the car?

In LeasePlan we deliver the documentation at the moment of the delivery of the car

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Arrow downWhen do I need a green card?

A green card is an internationally recognised document that confirms your domestic car insurance policy is valid abroad. It is not mandatory in most European countries to have this with you when travelling abroad, but it is compulsory in Bosnia, Belarus, Israel, Morocco, Montenegro, Tunisia and Ukraine. Coverage is not provided for Albania, Iran and Russia and it is not possible to apply for a green card. If your car is insured with LeasePlan, you can request the green card from Oficina online or by calling 91 91 92 999

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Arrow downWhat do I do if I lose my vehicle registration card?

You can request a new vehicle registration card via Oficina online or 91 91 92 999.

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General enquires

Call (+34) 91 91 161 10 from 9 a.m. and 6 p.m from Monday to Friday.

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Email

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