Frequently asked questions

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Questions

Arrow downWhat should I do if I lose or misplace my fuel card?

You must notify us immediately if you lose your fuel card. We will block the card as soon as we hear from you. Until that point, your company will remain liable for any unauthorised use. Contact LeasePlan by telephone 3673 8300.

If you lose your fuel card outside LeasePlan’s business hours, please contact the customer service department of the petrol station at the 24-hour telephone numbers.

Shell 7012 6500 Circle K 7010 1101 Q8 7012 8888 Uno-X 7010 1234 OK 8932 2530

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Arrow downHow do I change the PIN for my fuel card(s)?

Changing the PIN on your Fuel card is easy. See how here:

Shell Requires card replacement. lp@leaseplan.dk.

Cirkel K Can be changed at petrol station.

Q8 Can be changed at petrol station or by calling 7033 8888.

Uno-X Contact Uno-X at 7024 1234.

OK Can be changed at LeasePlan. lp@leaseplan.dk.

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Arrow downHow do I use my fuel card?

Changing the PIN on your Fuel card is easy. See how here:

PETROL STATION TO CHANGE CODE: Shell Requires card replacement.lp@leaseplan.dk. Cirkel K Can be changed at petrol station. Q8 Can be changed at petrol station or by calling 7033 8888. Uno-X Contact Uno-X at 7024 1234. OK Requires card replacement. lp@leaseplan.dk.

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+45 3673 8300

Call +45 3673 8300

You can talk with us from Monday to Thursday, from 8.30 a.m. until 4.30 pm. On Fridays from 8.30 am until 4 pm.

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