Frequently asked questions
We would like to keep you on the move.
Driving and maintenance
How often should I wash my car?
Here are 5 good tips for better (and less expensive) car washes:
- 1.Forget the most expensive wash. Choose a cheaper option with undercarriage wash.
- 2.Avoid the wax, the layer is so thin that it serves no purpose.
- 3.Spend time on water and brushes. In the edges and trim of doors and tailboard.
- 4.Check tyre pressure and windscreen washer fluid at the same time.
- 5.Wash the car more often in the winter to remove salt and debris.
How do I maintain my car?
You should check regularly to make sure there is enough oil in the engine and enough water in the radiator. It’s a good idea to routinely check the tyres for correct air pressure. This will guarantee you optimum safety while driving, and also save fuel. Your tyres will also last longer. Also, remember to wash your car regularly in the winter to remove salt and debris.
What do I do when my car lease expires and needs to be returned?
When your lease ends and the car is to be returned, as a rule you can return your current leased car, to the dealer who will be providing your next car. Or you can leave the car at your garage.
Tell us where we pick up your car here For business leasing only. If you have a private leasing car, please contact us on +45 36 73 83 05
Where can I get my tyres changed?
You can have your tyres changed at Superdæk or Euromaster. LeasePlan has a nationwide business agreement with both. Book online with Euromaster or Superdæk
Who pays my speeding tickets?
Speeding tickets are initially sent to LeasePlan. We then send them on to the car’s registered user, who is also the one who must pay the fine. You should also note that if you are letting another person use your car, and they get a speeding ticket, you are still the one responsible for paying the fine.
What do I do if I have paid for an expense on my own?
If you have had cash expenses in conjunction with charging, petrol, bridge tolls, or the like, fill out a refund form and submit with the original receipts to us. We will then refund the money into your account.
You can scan your receipts, and send them with your filled refund slip to ca@leaseplan.dk