Frequently asked questions

We would like to keep you on the move.

Questions

Arrow downWhat do I do if my car breaks down when I am abroad?

If your car has comprehensive insurance, SOS will assist you abroad if you become ill, have problems with the car, or have a traffic accident. The red insurance card has a telephone number for SOS: +45 7010 5052. You do not need to have the card with you.

We recommend downloading the SOS app to your smartphone. The app includes, among other things, a GPS function, which enables SOS to find your geographical location in case of a breakdown abroad.

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Arrow downWhere can I use my Fuel card abroad?

The EuroShell card can be used at all Shell stations throughout Europe. The Circle K Europe card can be used throughout Europe at AGIP, ARAL, BP OMW and Cirkel K.

Use any fuel-route planner: Cirkel KShell

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Arrow downWhat do I need to remember when driving abroad?

There are five things you need to remember before and during a drive out of the country.

  • 1.
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  • 5.
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Arrow downRed & Green cards for driving abroad?

Green card In by far the most countries, you no longer need to bring along the Green Card. The Green Card is proof that you have liability insurance on your car, but nowadays it is enough to just have a license plate on the car, when you are driving within the EU, including the EEA countries Norway, Croatia, Switzerland, Iceland and Andorra.

Exceptions: You must bring the Green card along to the countries below:

Albania* Bosnia and Herzegovina Macedonia Belarus Iran Israel Morocco Moldova Serbia Montenegro Russia Turkey Ukraine *Be aware that the Kosovo part of Albania does not accept the Green Card. Here, you will need to take out liability insurance at the border.

From July 1st. 2020, it is possible that your insurance company might send you the Green Card digitally so you can print it yourself. You always have to bring a physical copy, as it is not allowed to be shown on a mobile phone or tablet.

Find out more about the green card here

Red card The red card is just the SOS telephone number: +45 7010 5052, which provides assistance if you have comprehensive coverage. We recommend downloading the SOS app to your smartphone. The app includes, among other things, a GPS function, which enables SOS to find your geographical location in case of a breakdown abroad.

Download the app and find out more about SOS here

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+45 3673 8310
Call +45 3673 8300
You can call us Monday to Thursday, from 8.30 AM - 4.30 PM, and Friday from 8.30 AM - 4.00 PM
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