Frequently asked questions

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Questions

Arrow downWhat do I do if my car breaks down when I am abroad?

If your car has comprehensive insurance, SOS will assist you abroad if you become ill, have problems with the car, or have a traffic accident. The red insurance card has a telephone number for SOS: +45 7010 5052. You do not need to have the card with you.

We recommend downloading the SOS app to your smartphone. The app includes, among other things, a GPS function, which enables SOS to find your geographical location in case of a breakdown abroad.

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Arrow downWhere can I use my Fuel card abroad?

The EuroShell card can be used at all Shell stations throughout Europe. The Statoil Routex card can be used throughout Europe at AGIP, ARAL, BP OMW and Cirkel K.

Use any fuel-route planner:
Cirkel K
Shell

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Arrow downCan LeasePlan manage leased cars in multiple countries?

Yes. LeasePlan has offices in almost every part of the globe. With Global Solutions, you are guaranteed international coordination.

Global Solutions means global experience and local expertise

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Arrow downWhat do I need to remember when driving abroad?

There are five things you need to remember before and during a drive out of the country.

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Arrow downRed & Green cards for driving abroad?

Green card
In by far the most countries, you no longer need to bring along the Green Card. The Green Card is proof that you have liability insurance on your car, but nowadays it is enough to just have a licence plate on the car, when you are driving within the EU, including the EEA countries Norway, Croatia, Switzerland, Iceland and Andorra.

Exceptions: You must bring the Green card along to the countries below:

Albania*
Bosnia and Herzegovina
Macedonia
Belarus
Iran
Israel
Morocco
Moldova
Serbia
Montenegro
Russia
Turkey
Ukraine
*Be aware that the Kosovo part of Albania does not accept the Green Card. Here, you will need to take out liability insurance at the border.

Find out more about the green card here

Red card
The red card is just the SOS telephone number: +45 7010 5052, which provides assistance if you have comprehensive coverage. We recommend downloading the SOS app to your smartphone. The app includes, among other things, a GPS function, which enables SOS to find your geographical location in case of a breakdown abroad.

Download the app and find out more about SOS here

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+45 3673 8300

Call +45 3673 8300

You can talk with us from Monday to Thursday, from 8.30 a.m. until 4.30 pm. On Fridays from 8.30 am until 4 pm.

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