Fuel card

Everything you need to know about using your LeasePlan fuel card

Here is some important information for LeasePlan fuel and service card users: remember your PIN. Don’t write it on the card and don’t keep the PIN and card together in your wallet. The magnetic strip has to be intact for the card to work. To protect it, keep it away from car radios, loudspeakers and magnets and do not expose it to sunlight.

Using your card

When you use your fuel card for payments, enter both your four-digit PIN and the car’s mileage reading. Ask the fuel station attendant to provide you with copies of the receipts so that you can check them and sign them. Retain the receipt that is given to you for your own records.

Deactivating your card

When you return or exchange the vehicle, deactivate the card by cutting through the magnetic strip. Fleet managers who cannot deactivate a card themselves can ask LeasePlan to put a block on the card by sending an e-mail request to the address provided below.

  1. Contact_LHas your fuel card been stolen? Or have you lost it?

    Please inform us immediately by sending an email to kartenservice.de@leaseplan.com.

Information for Aral fuel card users

You can use the Aral fuel card in Germany and Europe for cashless refuelling and car wash services – if the card is valid for these services – at all Aral/BP, Agip, Statoil and OMV fuel stations. Additionally, it can be used at all Westfalen fuel stations in Germany.

All fuel stations which accept credit cards have terminals with PIN pads (the cards won’t be accepted without a PIN). Aral, Agip, Statoil and OMV stations which accept fuel cards display the ROUTEX logo.

euroShell Fuel card

You can use the LeasePlan euroShell fuel card in Germany and Europe for cashless refuelling and car wash services – if the card is valid for these services – at almost all Shell and Esso fuel stations, and at AVIA and TOTAL fuel stations in Germany. Exception: In Italy the euroShell fuel card is not accepted at Esso, but at Q8 fuel stations.

All petrol stations which accept credit cards have terminals with PIN pads (the cards won’t be accepted without a PIN). The Shell, Esso, TOTAL and AVIA petrol stations which accept fuel cards have a sign with a stylised M on a yellow background.

FAQs about fuel cards

When will I receive the fuel card for my new vehicle? Where is the ID number on the fuel card? And what happens if I enter the incorrect PIN three times? Find the answers to these and many more questions about service and repair in our FAQ section.

Go to our FAQs