Fuel card

Everything you need to know about using your LeasePlan fuel card

Here is some important information for LeasePlan fuel and service card users: remember your PIN. Don’t write it on the card and don’t keep the PIN and card together in your wallet. The magnetic strip has to be intact for the card to work. To protect it, keep it away from car radios, loudspeakers and magnets and do not expose it to sunlight.

Using your card

When you use your fuel card for payments, enter both your four-digit PIN and the car’s mileage reading. Ask the fuel station attendant to provide you with copies of the receipts so that you can check them and sign them. Retain the receipt that is given to you for your own records.

Deactivating your card

When you return or exchange the vehicle, deactivate the card by cutting through the magnetic strip. Fleet managers who cannot deactivate a card themselves can ask LeasePlan to put a block on the card by sending an e-mail request to the address provided below.

  1.  
    Has your fuel card been stolen? Or have you lost it?

    Please inform us immediately by sending an email to kartenservice.de@leaseplan.com.

Aral fuel card

You can use the LeasePlan Aral fuel card in Germany and Europe for cashless refuelling and car wash services – if the card is valid for these services – at all Aral/BP, Agip, Statoil, TOTAL, Westfalen and OMV fuel stations. Additionally, it can be used at all Westfalen fuel stations in Germany.

All fuel stations which accept credit cards have terminals with PIN pads (the cards won’t be accepted without a PIN). Aral, Agip, Statoil, Westfalen and OMV stations which accept fuel cards display the ROUTEX logo.

  • Do not write your PIN number on your fuel card or keep it together with your card. Please make sure you learn your PIN number and do not tell anyone else what it is. When entering your PIN number, make sure that nobody else can see what it is.
  • Please check that all the information on your card is correct. If the information is correct you just need to sign on the back in the space provided.
  • If the card is not linked to a specific person but will also be used by other drivers, then please enter the vehicle registration number in the space provided for a signature.
  • Please check the transaction data on the delivery note before signing it. Keep the duplicate copy for subsequent checking.
  • Your fuel card must be stored in a place/manner such that it is not accessible to unauthorised persons; in particular, it should never be left in an unattended vehicle.
  • Goods and services purchased using the card may not be returned against cash refunds.

Fuel station search
Would you like to search for a specific fuel station where you can use the LeasePlan Aral fuel card? Then the following websites will help you:

euroShell fuel card

You can use the LeasePlan euroShell fuel card in Germany and Europe for cashless refuelling and car wash services – if the card is valid for these services – at almost all Shell, Esso, OMV and Westfalen
fuel stations, and at AVIA fuel stations in Germany. Exception: In Italy the euroShell fuel card is not accepted at Esso, but at Q8 fuel stations.

All petrol stations which accept credit cards have terminals with PIN pads (the cards won’t be accepted without a PIN). The Shell, Esso, OMV, Westfalen and AVIA petrol stations which accept fuel cards have a sign with a stylised M on a yellow background.

Fuel station search
Would you like to search for a specific fuel station where you can use the LeasePlan eureShell fuel card? Then the following websites will help you:

FAQs about fuel cards

When will I receive the fuel card for my new vehicle? Where is the ID number on the fuel card? And what happens if I enter the incorrect PIN three times? Find the answers to these and many more questions about service and repair in our FAQ section.

Go to our FAQs