The Servicing module is a device that allows the vehicles of the below listed makes and models to monitor selected information concerning their technical condition. The module reads (inductively) diagnostic codes flowing over the CAN bus (the CAN bus is most often used for the internal communication network of sensors and functional units in the car), routed to the instrument panel. It also registers data from the OBD2 diagnostic interface.
The module contains a list of selected warning notifications and warning icons that it records and checks. If a command to display a notification or icon is recorded, the module stores a record of the event, including the time and type of warning. If the vehicle control unit stops displaying a warning, this information is also recorded again.
Benefits and advantages
The Servicing module enables the extension of vehicle technical support
- extending the vehicle maintenance service by actively monitoring the vehicle's technical condition
- monitoring service intervals – prevention of missing the prescribed inspections and thus reducing the number of unacknowledged warranty and warranty repairs
- the possibility of active communication with vehicle users where we can help e.g. with the identification of dashboard notifications
- brake damage prevention - alerts the driver about worn brake pads, preventing damage to the brake discs
- battery – it provides information about insufficient battery capacity and insufficient charging - prevents premature replacement, as well as cases where the low capacity means that the battery will not start
- tires - prevention of driving on under-inflated tires => reduced consumption and increased safety; tire pressure signalling only applies to passenger cars
- reducing the number of assistance interventions (prevention of breakdowns)
- reducing the frequency of use of replacement vehicles
- increasing the quality of service due to correct and timely directing of the car to the most suitable service partner for the given service intervention
How do we process and provide data?
Records of activation and deactivation of warning icons will be continuously sent to the server via GSM signal. Here they will be subsequently processed in a special application and made available for viewing by an authorized person on the client side. This functionality is already available on the vehicles from production but it is now only available for manufacturer's purposes. With this extension, we will be able to use the information to improve the service to our clients.
Currently, the following makes and models allow installation of the module
Ford Transit VI. Generation Ford Focus IV. Generation Ford Transit Connect II. Generation Ford Transit Custom I. Generation Ford Tourneo Courier Ford Tourneo Connect III. Generation Ford Tourneo Custom I. Generation Hyundai I30 III. Generation Seat Leon IV. Generation Seat Tarraco I. Generation Seat Ateca I. Generation Seat Alhambra II. Generation Škoda Octavia III., IV. Generation Škoda Fabia III., IV. Generation Škoda Superb III., IV. Generation Škoda Scala I. Generation Škoda Kodiaq I. Generation Škoda Karoq I. Generation Volkswagen Caddy V. Generation Volkswagen Passat VIII. Generation Volkswagen Transporter VI. Generation Volkswagen Tiguan Allspace I. Generation Volkswagen Arteon I. Generation Volkswagen Touran III. Generation Volkswagen Golf VIII. Generation Volkswagen Touareg III. Generation Volkswagen Crafter II. Generation Volkswagen Tiguan II. Generation
The information obtained from the Servicing module is used to improve technical support for vehicle users. The information and recommendations made on the basis of the data obtained from the Servicing module have informative and recommendatory nature only and cannot replace any obligations of the driver or user arising from the valid legislation, from the contractual conditions for use of the vehicle, from the instructions of the manufacturer or service provider, or from other relevant instructions. As the quality of the data obtained from the Servicing module depends mainly on the condition and technical design of the vehicle, we cannot guarantee the absolute accuracy of the data; it is always advisable to consult a servicing partner for information on the condition of the vehicle. LeasePlan Česká republika, s.r.o. does not assume responsibility for the accuracy and completeness of the information obtained from the Servicing module. Due to the nature of the technology used to provide the functions of the Servicing module and technology contained therein, the functions of the Servicing module may not always be available, or there is a risk that they may be adversely affected by physical conditions, in particular, the removal of or manipulation with the Servicing module and its accessories, electromagnetism, the fact that the vehicle is located in areas with no or limited connection to wireless communication networks (e.g. garages), atmospheric conditions and other causes of interference beyond the control of LeasePlan Česká republika, s.r.o. (such as communication network failures). The functioning of the Servicing module and its interconnection with other systems depends on the functioning of the wireless and terrestrial communication networks within which the Servicing module operates. For this reason, we cannot guarantee that all functions of the Servicing module are always available. Additionally, LeasePlan Česká republika, s.r.o. reserves the right to interrupt the operation or processing of information from the Servicing module at any time.
~The supplier of the Servicing module is the company Princip a.s., with registered office at Hvězdova 1689/2a, 140 00 Praha 4, Company Registration Number 41690311, represented by Mr. Jaroslav Altmann, member of the Board, and Mr. Aleš Baran, co-chairman of the Board.~