How does this service work:
Do you want to have the vehicle inspected really carefully during the hand-over including a detailed description of the extra wear and tear? Arrange a vehicle return at the drop-off location with the SGS inspector. Book the date of the vehicle inspection online in advance, the inspections take place at the drop-off location where you will return the vehicle. An independent inspector will carefully inspect the vehicle and write a detailed report with you, including photographs. Allow for a handover time of approx. 45-60 minutes. When returning the vehicle, it is necessary to observe the pre-ordered time of the inspection (the maximum tolerance of your delay due to the continuity of other inspections is 15 minutes). Otherwise, you may be charged a contractual penalty for a failed inspection according to the valid price list.
Kindly bring the second set of tires/wheels in the vehicle you’re about to return, if such set of tires/wheels was supplied by LeasePlan.
Subsequently, within 10 working days of returning the vehicle you will receive this inspection protocol via email where you will find a more detailed evaluation of the specific excessive wear and tear, including the financial evaluation of the excessive wear of the returned vehicle.
NOTE: This option is not available for FlexiPlan vehicle users - refer to option No. 4 below.