My account
Termination of operational leasing
Vehicle return
Is the lease of your vehicle about to expire and you're not interested in purchasing the car? Make a choice from the following options for vehicle return.
Hassle-free termination in a few steps
We recommend following these guidelines:
- ÂStep 1 - Make sure about the timing of the vehicle return
Make sure that the time is right to return your vehicle based on the contractual conditions. If you’re not sure when your operational lease is about to end, please write to us and we will contact you shortly.
- ÂStep 2 - Check the state of the vehicle
Check the state of the vehicle before you return it and decide for yourself whether some of the damages should be reported as insurance claim and be repaired as well. After you return the vehicle it is no longer possible to take the vehicle back and arrange the repair. To better understand what is acceptable damage and what is extra wear and tear, please refer to the Manual for extra wear and tear for passenger and utility vehicles. If you are unsure about the state of your vehicle and want to avoid any charges for extra wear and tear, you can make use of the pre-inspection carried out by an inspector from SGS company. After the vehicle is inspected and the damages are identified, you can decide if the amount for extra wear and tear is acceptable or if you want to have the car repaired and returned in a perfect condition. The pre-inspection is a paid service charged according to the valid price list. If you want to make use of this option, please order the service by sending an e-mail to carremarketing@leaseplan.cz.
- ÂStep 3 - Get the vehicle ready for the return
Return the vehicle:
- washed
- without any company logos
- with valid technical inspection at least 30 days after the car is handed over
- with enough fuel in a tank for vehicle transport to drop-off location and its following manipulation
- on winter tires in winter
- with second set of tires
- with all installed accessories, f.e. tow bar or safety features
- ÂStep 4 - Have the vehicle documentation at hand
It is necessary to return also the vehicle documentation together with the vehicle, as well as other items supplied to you in the lease duration. This includes especially:
- vehicle registration card
- proof of TPL payment, so-called green card
- fuel card/-s
- servicing booklets, vehicle manuals
- all keys (incl. keys to the security devices, if installed)
- radio and alarm codes
- warranty documents to all equipment and accessories (such as radio, tow bar)
- certificate of windscreen bonding (only in case the windscreen was repaired like that)
- ÂStep 5
Please select the method of vehicle return. The individual options may differ based on the type of lease product. If you’re not sure about your operational lease product, please write to us and we will contact you shortly.
- ÂStep 6
When handing over the vehicle to an authorized LeasePlan representative, a hand-over protocol will be drawn up. Kindly check the information included before signing the protocol.
Methods of returning the vehicle
1. Vehicle is picked up at the address specified by the client
How does this service work: We will come to your place to pick up the vehicle and the hand-over protocol will be signed on the spot. You will determine the location and the time! The vehicle is then taken to the drop-off location where it is inspected by the inspector from SGS company in order to assess the extra wear and tear. If you're not sure about the state of the vehicle before you return it, you can arrange a pre-inspection (see Step 2 above). When using this service, the vehicle must be equipped by valid highway vignette, have enough fuel in a tank for vehicle transport to drop-off location and have adequate type of tires.
NOTE: This option is not available for clients with LeasePlan GO product - refer to option No. 2 below - and with FlexiPlan product - refer to option No. 4 below.
2. Vehicle is returned at the drop-off location with SGS inspector present
How does this service work: Do you want to have the vehicle inspected really carefully during the hand-over including a detailed description of the extra wear and tear? Arrange a vehicle return at the drop-off location with the SGS inspector. Book the date of the vehicle inspection online in advance, the inspections take place at the drop-off location where you will return the vehicle. An independent inspector will carefully inspect the vehicle and write a detailed report with you, including photographs. Allow for a handover time of approx. 45-60 minutes. When returning the vehicle, it is necessary to observe the pre-ordered time of the inspection (the maximum tolerance of your delay due to the continuity of other inspections is 15 minutes). Otherwise, you may be charged a contractual penalty for a failed inspection according to the valid price list.
Note: Failure to handover the documents required for driving the car (such as the small registration card) may result in the car not being accepted or in invoicing the extra costs to the client! Kindly bring the second set of tires/wheels in the vehicle you’re about to return, if such set of tires/wheels was supplied by LeasePlan.
Subsequently, within 10 working days of returning the vehicle you will receive this inspection protocol via email where you will find a more detailed evaluation of the specific excessive wear and tear, including the financial evaluation of the excessive wear of the returned vehicle.
NOTE: This option is not available for FlexiPlan vehicle users - refer to option No. 4below.
3. Vehicle is returned at the drop-off location without SGS inspector
How does this service work: In the online form, you can select the date and time when you bring the vehicle by yourself to LeasePlan‘s drop-off location. A representative of LeasePlan will take the vehicle from you and fill out a brief handover protocol. We kindly ask you to stick to the reserved time (maximum tolerance of 15 minutes). We cannot guarantee a handover if you arrive at the return location without prior appointment.
Note: Failure to handover the documents required for driving the car (such as the small registration card) may result in the car not being accepted or in invoicing the extra costs to the client!
NOTE: This option is not available for clients with LeasePlan GO product - refer to option No. 2 above - and with FlexiPlan product - refer to option No. 4 below.
Drop-off location details:
U Okruhu 587 252 50 Vestec u Prahy Working hours: Monday-Friday 9:00-16:00 (map)
4. Returning the vehicle with the FlexiPlan product
Please return the vehicle upon agreement with a LeasePlan representative at a dedicated phone number for FlexiPlan users - 774 744 515.
Are you planning to return a vehicle? Download the documents you need
FAQ concerning vehicle return
How to proceed with the vehicle return? Choose one of the options for vehicle return and follow the instructions above on this page.I would like to cancel or change the agreed date of vehicle return, how do I proceed? Please contact us via e-mail at: [CarRemarketing@leaseplan.cz](targetSelf:mailto:CarRemarketing@leaseplan.cz). In your e-mail make sure to write the vehicle registration number, the original agreed date of return, and your request for cancellation or change to a new date.Until when must the technical inspection be valid if returning the car? Technical inspection must be valid at least 30 days after the car is handed over.Do I have to be physically present when the car is being returned? Yes, it is in your interest to be present at the handover to check the condition of the vehicle being returned. You will sign the handover report on the spot to confirm the condition of the vehicle.I would like to avoid any excess wear and tear charges, how can I prevent them? The best way to avoid excessive wear and tear charges is to report any damage as soon as it occurs and arrange for it to be repaired right away. Before you return the vehicle, you can also use the pre-inspection service for a fee, which can be booked via e-mail at [carremarketing@leaseplan.cz](targetSelf:mailto:carremarketing@leaseplan.cz).Do you have further questions? We're here to answer them.
