When your car breaks down, you need another one right away, right? We will arrange a replacement vehicle for you within a few hours. You can order a replacement vehicle simply by contacting us through e-mail or phone.
If your leased vehicle breaks down, please call the assistance service, if the breakdown happens while you're using the replacement vehicle, please call directly the provider of the replacement vehicle.
Advantages of replacement vehicle from LeasePlan
No extra administration
You don't have to fill out a written order form. You can order the replacement vehicle by phone or e-mail and we will take care of the rest.
Quick delivery of the vehicle
The vehicle is arranged typically within 2-4 hours, depending on the current availability of the vehicle category you selected. The guaranteed delivery time is 24 hours within the Czech Republic.
Vehicle is delivered and picked-up free of charge
Vehicle delivery and vehicle pick-up is free of charge for these locations - Prague, Brno, Ostrava - and for the entire Czech Republic in case of rentals exceeding 6 days.
Prices without hidden fees
You only pay for the rental and the fuel - no charges for extra mileage and no other fees.
Service can be set up according to the contract
You make the choice regarding the vehicle category in the contract. It is our job to make sure that you receive the right category and to provide optimal use of the service.
Replacement vehicles are arranged through high-quality and trusted contractual partners.
Replacement vehicle as well as short-term rental
We can provide a replacement vehicle for your leased car, as well as a short-term rental of a car for any other mobility needs you may have - at the same price and comfort.
Car accessories rental
We can arrange rental of car accessories together with the replacement vehicle, such as navigation, roof holders, roof boxes, etc.
Wide range of high-quality cars
We will arrange also less common types of vehicles, incl. luxury cars, minibuses, pick-up vehicles, SUV, 4X4, automatic transmission, etc. We guarantee high-quality vehicles equipped with highway sticker, compulsory accessories and with seasonal tires.
FAQ concerning replacement vehicle
The replacement vehicle is arranged according to the agreed category in the contract. We will supply a higher category only upon a written order by an authorized contact person at your company.
We will arrange a replacement vehicle based on a written order by an authorized contact person at your company.
The rental agreement or the delivery protocol includes a contact to the vehicle provider, you may contact him to arrange the return of the vehicle. The contacts are also part of the vehicle documentation you receive with the vehicle.
Do you have further questions? We're here to answer them.
Call our non-stop driver hotline at +420 296 333 666