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Maintenance, repairs and tyres
Practical tips for taking good care of your car
Regular vehicle maintenance is one of the few obligations that the drivers of vehicles under operational leasing contract have to observe. To make it easy, we have a wide network of servicing partners across the country.
Stay mobile with regular maintenance
The regular maintenance of the vehicle is up to you. When your car needs servicing, please use the online form Arranging service to arrange the service, or you can call the non-stop driver helpline at +420 296 333 666.
We will repair the damage, small or big
When your vehicle breaks down, it can be frustrating and sometimes even dangerous for you. Our service partners offer fast and professional repairs so that you can get back on track as fast as possible.
Different ways how to arrange servicing of your car
You can use the online form to arrange the service, or you can call the non-stop driver helpline.
When using the online form to order servicing, you can navigate on a map to select the suitable contractual partner for the given service in the specified location. In the form, you enter your preferred dates, the required service work and any additional services.
If you order vehicle maintenance by calling the non-stop driver helpline, our trained staff will select the most suitable partner for the given service and arrange additional services that will guarantee your mobility and comfort, such as vehicle pick-up, replacement vehicle during the vehicle downtime, or car wash.
How to arrange the appointment with the service partner?
- Client contacts LeasePlan
Please make use of the online request form Arranging service or call our non-stop line for drivers +420 296 333 666.
- Selection of the supplier
When using the online form, you can select one of the suppliers displayed on the map and fill in the required data to complete the order, including your preferred dates for servicing. LeasePlan has reserved capacities for its clients in selected services of certain car makes. In such case, you will select directly the free appointment date that will be binding.
If you order vehicle maintenance by calling the non-stop driver helpline, we will address the suitable servicing partner and reserve a date for you according to your schedule.
- Confirmation
The agreed date and the selected service location is the confirmed by SMS and e-mail.
- Reminder
You will receive a reminder by SMS and e-mail 24 hours prior to the scheduler service date.
FAQ concerning maintenance and repairs
For servicing vehicles, it is possible to make use of any of our service partners. Based on the vehicle make and desired location, you will find the most suitable servicing partner in the online form Arranging service, which can be accessed in the MyLeasePlan app. You can also call LeasePlan’s non-stop driver helpline at +420 296 333 666.
Accessories to the vehicle approved by the manufacturer may be supplied and installed only at service partners of LeasePlan.
Information about the operational fluids for the specific vehicle is included in the Driver set. You may buy these, including engine oil, at our service partners or at gas stations using your fuel card.
Depending on the concluded contractual conditions, the costs for the servicing, maintenance, repairs, as well as the costs of purchased material are generally invoiced to LeasePlan.
Have more questions? We’re here to help!
Call our non-stop driver hotline at +420 296 333 666
We're here for you 24 hours a day, 7 days a week
