Top 5 frequently asked questions

Questions

Arrow downWhere can I store the tires?

You can store the tires of your vehicle at any of our contractual partners for tire services. The list of our contractual tire partner network may be found at our website, in the digital driver card DriverPass or in the vehicle documentation handed over to the driver (Driver set).

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Arrow downWhere are the tires of my vehicle stored?

When you store the tires in the tire service, you will receive a storage certificate stating the tire type, size and other items. If you don’t have the storage certificate, please contact us and we will find out the location.

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Arrow downMy tires seem to be worn out, what should I do?

If you suspect that the tires on your car are worn out already, please go to a contractual tire service, they will check the state of the tires. In case the tires are worn out, the tire service will arrange a new set and will mount it on your car upon appointment.

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Arrow downHow to proceed for arranging the seasonal tire change?

Make an appointment with the tire service where your tires are stored.

You don’t know where they are? Go to the question Where are the tires of my vehicle stored?

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Arrow downWhat services can I request in the contractual tire service stations?

In addition to buying, changing and storing tires, you can also take advantage of additional services such as: bulb replacements, light adjustments, alignments, windscreen washer refills, purchase of snow chains, locking bolts and wheel caps.

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Arrow downDo I have to arrange the tire services through LeasePlan?

If your lease contract includes the tire service you can contact the tire service directly.

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