For servicing vehicles, it is possible to make use of any of our service partners. Based on the vehicle make and desired location, you will find the most suitable servicing partner in the online form Arranging service, which can be accessed in the MyLeasePlan app. You can also call LeasePlan’s non-stop driver helpline at +420 296 333 666.
Information about the operational fluids for the specific vehicle is included in the Driver set. You may buy these, including engine oil, at our service partners or at gas stations using your fuel card.
The replacement vehicle can be prolonged and the costs of the replacement vehicle will be invoiced to your company.
Please contact the nonstop helpline for drivers at +420 296 333 666, extension 2.
Based on the agreed type of the assistance service: Basic (2 days), Standard (5 days), Plus (10 days).
What should I do if the tire pressure warning light on the vehicle dashboard goes on?
Can I carry out the seasonal tire change in any tire service?
No, if your lease contract includes tire services, you should select one of our contractual tire service partners for the seasonal change of tires, as well as for their storage.
I want to order new tires as the current ones are worn out. Can I order over the phone with LeasePlan or with the tire dealer?
You should visit the contractual tire service partner where they will check the tires and their tear and wear. If the vehicle is eligible for a new set of tires, the service partner will exchange the tires for new ones.
What type of services are provided in the contractual tire service centers?
Our contractual tire service partners can carry out all actions connected with tires, such as exchange, repair, wheel geometry, as well as storage of tires, but also change of bulbs or cooling liquid.
Do I have to store the wheels or tires in the tire service?
Yes, we require that they are stored at our service partners as we want to know about their condition. At the same time, we want to eliminate the risk of loss in case of private storage of tires by the client.