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Top 5 frequently asked questions

Questions

Arrow downWhere can I service my car?

For servicing vehicles, it is possible to make use of any of our service partners. Based on the vehicle make and desired location, you will find the most suitable servicing partner in the online form Arranging service, which can be accessed in the MyLeasePlan app. You can also call LeasePlan’s non-stop driver helpline at +420 296 333 666.

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Arrow downWhere can I purchase or install vehicle accessories?

Accessories to the vehicle approved by the manufacturer may be supplied and installed only at service partners of LeasePlan.

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Arrow downOperational fluids - what type of engine oil should I buy and where?

Information about the operational fluids for the specific vehicle is included in the Driver set. You may buy these, including engine oil, at our service partners or at gas stations using your fuel card.

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Arrow downHow does the invoicing for servicing work?

Depending on the concluded contractual conditions, the costs for the servicing, maintenance, repairs, as well as the costs of purchased material are generally invoiced to LeasePlan.

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