Assistance service
The assistance service comes in handy when your car becomes inoperable due to a breakdown or an accident, in case of theft or as a result of a driver fault. The service is provided all over Europe.
Advantages of assistance service
- The scope of the assistance and the guaranteed time limits are designed so that your maximum mobility is assured.
- All the passengers travelling in the car are covered.
- The service may be used repeatedly.
- How to make use of this service?
Please contact the assistance service at our non-stop helpline for drivers +420 296 333 666. In case of scheduled vehicle servicing, please select "Replacement vehicle". You will find more information in the driver portal MyLeasePlan.
What can we arrange for you?
- Repair on the spot, extrication, vehicle towing
- Accommodation of the vehicle passengers, incl. transportation
- Replacement vehicle, incl. delivery
- Transport of the repaired vehicle
- Interpreter's services
- Traffic information.
FAQ concerning assistance service
Based on the agreed type of the assistance service: Basic (2 days), Standard (5 days), Plus (10 days).
Please contact the nonstop helpline for drivers at +420 296 333 666, extension 2.
The replacement vehicle can be prolonged and the costs of the replacement vehicle will be invoiced to your company.
Do you have further questions? We're here to answer them.
Call our non-stop driver hotline at +420 296 333 666
We're here for you 24 hours a day, 7 days a week
Write to us
We will contact you shortly.