Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Information IconReturning your vehicle

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Questions

Arrow downHow and where can I return the vehicle?

Business Lease
Before your lease agreement expires, we will make you an offer for a new lease agreement or we’ll see whether you can extend your current agreement. Do you decide to decline these offers? Then your lease agreement will terminate on the final date and you will have to return the vehicle.

For this, you can contact the Business Lease team via mail. Our employees there will explain how and where you will be expected to return the vehicle.

When you return the vehicle, we will use our guidelines to see whether the car can be considered returned in good condition. We will also determine whether or not any damage to the car is acceptable. More information about end-of-contract guidelines here.

Private Lease
Before your lease agreement expires, we will make you an offer for a new lease agreement or we’ll see whether you can extend your current agreement. Do you decide to decline these offers? Then your lease agreement will terminate on the final date and you will have to return the vehicle.

For this, you can contact the Private Lease team. Our employees there will explain how and where you will be expected to return the vehicle. Contact us via mail or via telephone. The phone number is +32 800 140 22 (available monday to friday from 9am till 6am).

When you return the vehicle, we will use our guidelines to see whether the car can be considered returned in good condition. We will also determine whether or not any damage to the car is acceptable. More information about end-of-contract guidelines here.

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Arrow downWhat do I need to remember when returning my car?

Arrow downI would like to purchase my lease vehicle. Is this possible?