How can we help you?
Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
How do the kilometre bundles work?
When you apply for your car, you choose the kilometre bundle that fits your expected use.
During and at the end of your lease agreement term, we look at the actual kilometres driven. Is this amount inferior or superior to the bundle ? If this places you in a different bundle, you pay the rate for that bundle. If it is a lower bundle, you are reimbursed the difference, if it is higher, you pay the additional charge.
What happens if I drive LESS kilometres than I estimated?
This can have an impact on your monthly amount. If your lower mileage places you in a lower bundle you are reimbursed the difference.
For example:
- For a car, the rate of the kilometre bundle steps is for instance € 25 per month. This amount is different for every car.
- During the application for your lease contract, you presume to be driving between 15,000 and 20,000 km per year. So you chose this bundle.
- After one year you have only driven 13.500 km. This amount falls one bundle lower: in the bundle “10.000 - 15,000 km”.
- Therefore at the settlement you are reimbursed 12 x € 25= € 300.
Have you realized during your contract that the kilometre bundle that you have chosen does not fit your driving behavior? Contact Private Lease at 02/722.61.60
What happens if I drive MORE kilometres than I had estimated?
If the actual amount of kilometres that you have driven is more than your chosen kilometre bundle, you will have to pay the additional charge.
For example:
- In the case of a car, the rate for the kilometre bundle steps is € 25 per month.
- During the application of your lease contract you thought you would be driving between 15,000 and 20,000 km per year. So you chose this bundle.
- However, after one year you have driven 22,500 km. This amount fits in one bundle higher: in the bundle “20,000 - 25,000 km”.
- Therefore, you will have to pay an additional charge of 12 x € 25 = € 300.
More information about this topic? Contact the Private Lease team via 02/722.61.60
What happens if I have the largest bundle (max. 30,000 km) and I drive more kilometres?
Above the maximum, a charge will be applied of 10 cents per kilometre. You are not allowed to drive more than 150,000 km per year.
What is the benefit of regularly informing your mileage to us?
When you conclude your lease contract, you choose a kilometre bundle that fits the amount of kilometres that you think you will be driving. The kilometre bundle you choose affects your monthly payment.
Do you regularly inform us of your mileage through ‘MyLeasePlan’? Then we can warn you when the bundle you have chosen appears to be too low. This prevents you from having to pay an additional charge at the end of the term.
Inform us of your mileage on My LeasePlan.
Where and how can I submit my mileage?
- Log onto My LeasePlan
- Next to ‘Most Recent Mileage’, click ‘Change’
- Update your mileage