1.  
    My LeasePlan

    Via My LeasePlan you get access to all details of your leasing car. You can manage your car online, anytime, anywhere.

    Discover My LeasePLan

Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Important! Agreements made with your employer regarding your lease car always take precedence over our guidelines. The information below only applies when the service in question is included in your contract.

Please select a topic
Questions

Arrow downWhat is an electric vehicle?

An electric vehicle, also known as an EV, uses one or more electric motors or traction motors for propulsion. The energy used to drive an EV is stored in the battery and the battery is charged at a charging station (at home, in the office or in public).

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downMy employer provides a home charging station and reimburses me for the electricity used for my home charging. Does this increase my benefit in kind?

No, the provision of the home charging station and the reimbursement of the electricity do not have an impact on the Benefit in Kind of the vehicle.  However, to ensure that the reimbursement only applies to the company car, the home charging station must have a communication system that allows the amount of electricity used to be passed on to the employer.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downWhat are the differences with an internal combustion engine vehicle?

EVs differ in more facets than just size and engine power of combustion engine vehicles. For example, an EV has: 

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downHow safe are electrical vehicles?

Electric vehicles are approved for all safety factors, just like conventional vehicles. In the event of a collision, there is a possibility that some parts may receive an active charge or that short-circuiting causes an electrical fire, though the safety precautions and construction have limited this risk to an absolute minimum.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downCan I get electrocuted if I have an accident?

An electric car, just like any other car, has also been tested for safety. In the event of an accident, there is a risk that parts of an electric vehicle will be electrically powered or that a fire will start as a result of a short circuit, although the chance of this happening is very small due to safety features and construction.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downDo I need to adjust my fire insurance if I install a home charging station?

It is sufficient to report this to your insurer.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downAs an EV driver, what if you have to deal with a completely dead battery, is this included in the breakdown service?

If you are stranded with a flat battery, Assistance will transfer your car to a nearby DC charger so that you can recharge it and continue on your way.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Can't find what you're looking for?

Any questions or complaints?

Contact us