1.  
    Important

    Agreements made with your employer regarding your lease car always take precedence over our guidelines. The information below only applies when the service in question is included in your contract.

Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Please select a topic
Questions

Arrow downDoes an electric vehicle require different maintenance than a vehicle with petrol or diesel?

An electric vehicle requires less maintenance. This is due to the engine's reduced number of moving parts compared to a conventional combustion motor, which therefore leads to reduced wear. Moreover, oil changes are a thing of the past and the vehicle does not have an exhaust or gears. In addition, the brakes are less susceptible to wear thanks to the regenerative braking capacity.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downWhat does it cost to charge an electric vehicle?

It depends on where you are going to load. In most cases, loading at home is cheaper than at public loading points. An average electric car consumes 15 to 20 kWh per 100 km. Suppose your rate for electricity at home is €0.25 and you drive an average of 15,000 km per year, then the cost of charging your car will be between €563 and €750 per year. When charging on the road, you pay the rate determined by the charging station operator. In addition to a kWh price, the operator can also charge a starting rate and an incentive rate. On www.newmotion.com you will find an overview of available charging stations in Belgium and Europe with the price per kWh.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downWhat about the batteries of all those electric cars in terms of their impact on the environment?

The mining of materials for the production of batteries is monitored by car manufacturers that they are sustainable. This is comparable to the production of batteries for our millions of mobile phones and laptops. An electric car also drives 4 to 5 times longer than a classic car, so fewer have to be produced. At the end of their function in the car they can start a second life as a battery at home to charge your new electric car with solar energy that we have stored during the day. The recycling of batteries, whether it is from our cell phone or car, can be recycled for more than 95% and reused for new batteries.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downHow much does it cost the public to charge my electric car?

Prices differ per loading point. Depending on the operator of the charging station, prices may be based on: 1. Starting fee (one-off) The operator charges a fee for the start of a charging session. Starting charges can be combined with other pricing models.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downHow is the standard rate at which the driver is reimbursed determined?

LeasePlan follows the national CREG tariff for reimbursement to the driver. Every month, the CREG publishes the average cost per kWh for household customers. LeasePlan applies this monthly CREG rate to the reimbursements. The publication of CREG can be found on www.creg.be

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downWhy are charging sessions sometimes missing from my refund?

When you charge at home at a home charging point, the data from your home charging session is stored in the device. At the same time, the device communicates via internet with the Charge Point Operator (CPO), e.g. Blue Corner.  

When the connection is poor or lost, it is possible that the CPO does not have all the data at that moment to make a full refund. Thus, there may also be a difference between what you are refunded and what you find (later) in the CPO portal or app. Stored data from a home loading session are not lost, however. Once the internet connection is there again, the home charger will send the missing data. The next refund will then include these missing sessions. 

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Can't find what you're looking for?

Any questions?

Contact us