Frequently asked questions

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Arrow downWhat is a best deal?

Our best deals are on lease cars where the options have already been selected. That means that the options package for each popular model guarantees the best price and shortest delivery time. We choose the most popular options and order these best deals in large quantities, so you can take advantage of the discounts.

If you're putting a car package together yourself, you can choose whatever options you want, so you can create the car of your dreams online.

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Arrow downWhat if I want to cancel my contract?

If you want to end your partnership with LeasePlan during your contract, then this will incur a cancellation charge. This is the difference between the market value and book value for the car at the time of cancellation, plus compensation for the termination.

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Arrow downCan I transfer my contract to a new employer?

If you or a colleague move to a new job with another employer, then transferring this lease contract is not a problem. If you want to do this during your contract, get in touch with us.

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Arrow downWhat is a credit check?

When you place an order with us, the first thing we do is carry out a credit check to make sure that you won't have any problems paying the agreed monthly amount. LeasePlan uses an independent credit agency to carry out its credit checks. They will take a look at your credit activity over the past few years. We may request additional documents at a later date for start-ups.

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Arrow downWhat is the maximum distance that I can drive?

Each car has a limit for how far and how long it can be driven. The maximum duration for our contracts is always 5 years (60 months). The maximum distance may vary by car but can never exceed 200,000 kilometres over the full duration of the contract. With this in mind, we are always happy to discuss the possibilities with you.

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Arrow downWhich additional documents can be requested during a credit check?

When you place an order with us, we first carry out a credit check. LeasePlan cooperates with an independent credit company for this purpose. To determine your credit status, (one or more) additional documents can sometimes be requested during this process. Here’s an overview of the eight documents that can still be requested afterwards.

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Arrow downWhat isn't covered by my lease contract?

Traffic fines and fuel.

You can order a national or European fuel card as part of your lease contract with us.

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Arrow downWhat is included in my lease agreement?

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Arrow downCan you still modify the duration during the contract?

Yes, you can. Bear in mind that your contract (and the monthly amount due) will then be modified as well.

Who can I contact for this?
If you already have a Business Lease vehicle, call 02/722.61.60 or send an email to mycar@leaseplan.be
If your Business Lease vehicle has not yet been delivered, call 0800/38.389 or send an email to leaseplandirect@leaseplan.be

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Arrow downHow can I add additional services, such as a petrol card or winter tyres?

We will contact you after you have submitted your application. We will discuss possible additional services and you can decide whether or not to add services to your application.

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Arrow downWhat are the payment options?

Direct debit from your account is the only payment option for monthly lease payments.

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Call + 32 2-722 62 11 From Monday to Thursday between 9AM and 5PM; Friday between 9AM and 3PM

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