If we fail to collect a payment, we will inform you of this. We will ask you to supplement your account which will enable us to collect the amount from the bank at the next request.
In the event that you cannot pay or are not willing to, we can outsource the payment collection. Failure to pay in time can result in an extra charge of €50 in administrative costs.
Do you expect that you will not be able to make your monthly payment in the future? Contact us at +32 78 150 600. We can consider together how we can prevent eventually having to outsource the payment collection.