LeasePlan online tools
Complete management of your car, immediately available
My LeasePlan
Via My LeasePlan you get access to all details of your leasing car. You can manage your car online, anytime, anywhere.
Log inMy Fleet
As fleet manager, you have lots of things going on inside your head. My Fleet makes managing your fleet easier.
Log inInternet Quotations
This online tool that enables your drivers to put together their own lease car package and price quotes based on the terms and conditions set in your car policy.
Log inHow can we help you?
Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
What is the post corona inspection regime for the Brussel Region?
The validity of all inspection certificates expired between 1 March 2020 and 31 May 2020 shall be extended by 6 months. The validity of inspection certificates expiring between 1 June 2020 and 31 July 2020 shall be extended by 2 months.
- This extension applies to all periodic inspections, including the first inspection (towing hook, first passenger car inspection after 4 years, first van inspection after registration).
- The reference date of the inspection does not change. In other words, a vehicle which should have been inspected on 20 March 2020 and which is now postponed until 20 September 2020, will have to be inspected in 2021 at the latest by 20 March. In 2021, therefore, all vehicles will be inspected again in the same period as before.
- Vehicles that should have been inspected before 1/3/2020 will have to go immediately to the inspection and a surcharge for late inspection will apply.
- For vehicles that have to undergo a periodic or first inspection on 1 August 2020 or later, there is no delay, they have to be presented as planned.
- It is compulsory to make an appointment at the Brussels inspection centres.
What is the post corona inspection regime for the Flemish Region?
Vehicles that normally had to be inspected between 13 March and 3 June 2020 will be postponed until 4 November 2020.
- This postponement applies to all periodic inspections, including the first inspection (tow bar, first inspection of passenger cars after 4 years, first inspection of vans after registration).
- The reference date of the inspection does not change. In other words, the extension of the inspection certificate until 4 November 2020 does not imply that a vehicle must also be inspected by 4 November 2021 next year. Example: Suppose that your car normally had to be inspected by 18 April 2020, then your car qualifies for an extension until 4 November 2020. If the overtaking inspection eventually takes place on, say, 2 November 2020, the inspection certificate will be valid until 18 April 2021. So in 2021, all vehicles will be inspected again in the same period as before. With this in mind, you can advise customers who fall under the postponement to make an appointment in the coming months to avoid long queues in October/November.
- Although checks abroad on the validity of an inspection certificate are rather rare, the Department of Mobility and Public Works has drawn up a trilingual document (Dutch, French and English) explaining the COVID-19 measures, to be used for any checks abroad. You can download this document here.
- Vehicles that should have been inspected before 13/3/2020 must immediately go to the inspection and a surcharge for late inspection will apply. The period from 13 March to 3 May inclusive, during which the inspection centres were only limited or not open, is not included in the calculation of lateness.
- For vehicles that have to undergo a periodic or first inspection on 4 June 2020 or later, there is no deferral, they have to be presented as planned.
- Depending on the inspection centre, taking an appointment may be mandatory. It is advisable to do so in the current circumstances.
What is the post corona inspection regime for Wallonia ?
The validity of all inspection certificates expired between 1 March 2020 and 3 May 2020 shall be extended by 6 months. The validity of inspection certificates expiring between 4 May 2020 and 31 May 2020 shall be extended by 1 month. This extension applies to all periodic inspections, including the first inspection (towing hook, first passenger car inspection after 4 years, first van inspection after registration).
- The reference date of the inspection does not change. In other words, a vehicle which should have been inspected on 20 March 2020 and which is now postponed until 20 September 2020, will have to be inspected again in 2021 at the latest by 20 March. In 2021, therefore, all vehicles will be inspected again in the same period as before.
- Vehicles that should have been inspected before 1/3/2020 must immediately go to the inspection and a surcharge for late inspection will apply.
- For vehicles that have to undergo a periodic or first inspection on 1 June 2020 or later, there is no delay, they have to be presented as planned.
- An appointment in the Walloon inspection centres is compulsory. Wearing a mouth mask is also mandatory.
When should I present my vehicle for a technical inspection?
First of all, check your vehicle documents to see if you already have an inspection certificate and if so, how long it is valid for. In general, the following rules apply:
- If your car is fitted with a towbar, the first inspection must take place upon delivery of the vehicle. You will then receive a certificate valid for one or four years. If the vehicle tows less than 750kg, the certificate will be valid for four years. If you tow more than 750kg, you must present your vehicle for inspection every year.
- If your vehicle is registered as a light goods vehicle, you must present it for inspection every year. For light commercial vehicles intended for special purposes, such as being hired out with a driver or driving schools, you must present your vehicle for inspection every six months.
* A passenger car must be presented for inspection for the first time four years after its original registration date. After four years, you'll receive an inspection certificate that is valid for one or two years (depending on the mileage).
When will I receive an invitation to present my vehicle for inspection?
We will send you or your fleet manager a reminder by e-mail one month in advance (based on the date of first registration).
I haven't received an invitation to present my vehicle for inspection. What should I do now?
You can always have your vehicle inspected without receiving an invitation to do so. The mandatory documents required for an inspection are as follows:
- Registration certificate
- Certificate of conformity
Insurance certificate
Anyone who cannot present a valid insurance card will not be rejected, but will receive a note on the inspection certificate: "The vehicle does not have a valid green insurance card".
Where can I have the vehicle inspected?
You can present your vehicle for a technical inspection anywhere in Belgium. You can find an overview of all the inspection centres at www.goca.be. Bear in mind, however, that when resubmitting your vehicle following a failed inspection, you must take it to the same inspection centre.
My vehicle is reaching the end of its contract. Do I still have to present it for inspection?
A technical inspection is required by law no later than the fourth year following the date of first registration. If you use the car after this date, you will still have to present your vehicle for inspection. If you do not do so, you run the risk of receiving a fine and you will still have to present your vehicle for inspection.
Who pays for the technical inspection?
If the cost is included in your contract, you will find an order form on My LeasePlan that you can present to the inspection centre. This will enable the cost to be invoiced directly to LeasePlan.
I've received a fine because my vehicle hasn't been inspected. I've never received a notification letter and don't agree with the fine.
The fact that you haven't received an invitation to present your vehicle for inspection is not a valid reason to justify using a vehicle that doesn't hold a valid inspection certificate. You can present your vehicle for a technical inspection at any time without having received an invitation. It is your responsibility to check that your vehicle documents are in order and to keep track of when your vehicle inspection is due.
General questions
Do you have a general question and you cannot find the correct contact number/form. Contact us via the form by clicking on ''E-mail us''.