LeasePlan online tools

Complete management of your car, immediately available

My LeasePlan

Via My LeasePlan you get access to all details of your leasing car. You can manage your car online, anytime, anywhere.

My Fleet

As fleet manager, you have lots of things going on inside your head. My Fleet makes managing your fleet easier.

Internet Quotations

This online tool that enables your drivers to put together their own lease car package and price quotes based on the terms and conditions set in your car policy.

Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Questions

Arrow downMy car has been damaged. What should I do?

You can open your claims file via the online tool My LeasePlan if you have insurance in your contract,

LeasePlan will provide you with the contact details of the most suitable repairer so you can make an appointment where and when he can come and pick up your car and return it.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to

Arrow downDo I have to file a claim in case of glass breakage/damage?

No, that is not necessary. We ask you to call the telephone number +32 (0)78 150 600 and choose menu point 2. This will connect you with our partner for glass repairs.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to

Arrow downWhen do I need to repair the car?

The car does not need to be repaired immediately as long as there is no risk of additional damage by continuing to drive the vehicle. Also check the car policy between you and your employer, it may contain additional agreements.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to

Arrow downMy car has been stolen. What do I do now?

You must immediately report the theft to the police. If this happens abroad, you must do this both in Belgium and abroad.

If your contract includes breakdown cover, you can request a replacement car for 5 days via LeasePlan Assistance via 078-150 600. Keep the PV number at hand.

Report the incident to LeasePlan by telephone within 48 hours. We will go through all the necessary steps with you.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to

Arrow downWhat should I do if I have an accident with an electric vehicle?

The procedure after a crash is more or less the same as for a non-electrical car. If possible, double check whether the engine is switched off, because the engine of your EV is soundless.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to
Contact_L
General questions
Do you have a general question and you cannot find the correct contact number/form. Contact us via the form by clicking on ''E-mail us''.