Get in touch with LeasePlan Belgium

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Need roadside assistance?

Need roadside assistance in Belgium? Call LeasePlan Assistance on +32 78 150 600. Available 24/7! Need roadside assistance abroad? Call +32-2-722-60 00. Reachable 24/7!

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LeasePlan drivers

Are you driving a LeasePlan car and do you have a question or problem? Contact us via the form by clicking on 'Contact'.

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Business Lease

Looking for a new lease car as a self-employed person or small business? Call +32 2 722 62 11. From Monday to Friday between 8:00 and 17:00. Or contact us via the form by clicking on 'Contact us'.

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Private Lease

Looking for a new private lease car or do you have any questions about your actual Private Lease car? Contact us!

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Fleet management

Do you manage a large fleet of cars and are you looking for professional support? Or do you already have more than 25 LeasePlan cars in your fleet and have one question? Contact us via the form by clicking 'contact us'.

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Press

Are you a journalist and do you have a question for us? Contact us via the form by clicking on ''contact us''.

LeasePlan offices Belgium

Diegem

Telecomlaan 9 bus 6 1831 Diegem

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Antwerp

Uitbreidingstraat 66 B7 2600 Berchem

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Boortmeerbeek

Industrieweg 23B 3190 Boortmeerbeek

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Questions

Arrow downWhen should I change my tyres?

According to Belgian legislation, the minimum tyre tread is 1.6mm. You should therefore check the condition of your tyres regularly (both the tread and tyre pressures). Underinflation leads to longer braking distances, a higher risk of aquaplaning, faster wear and higher fuel consumption.

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Arrow downWhere can I have my tyres replaced or repaired?

If your tyres are worn and you want to have them replaced, you can make an appointment at a tyre centre approved by LeasePlan. The tyre centre will confirm this and LeasePlan will pay the invoice.

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Arrow downWhy should I switch to winter tyres?

The varying conditions of road surfaces: dry roads, rain, wet roads, heavy surface water, fresh snow, sleet, freezing ice, frozen snow, etc. Lower temperatures (below 7°C) mean the rubber in summer tyres is far less efficient on winter roads. Safety: better grip on dry and wet roads in low temperatures, better grip on snow and ice, and shorter braking distances.

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Arrow downWhen and how should I have winter tyres fitted?

If winter tyres are included in your contract, you can have them fitted from 1 October. We recommend that you book an appointment in good time. When the first cold snap hits or the first snowflakes fall, requests arrive in such large numbers that there are usually long waiting times. You should therefore be quick to get in touch with the tyre centre storing your tyres. If you've acquired a vehicle and aren't sure where its winter tyres are stored, you can find the location of the last tyre centre on My LeasePlan.

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Arrow downI'd like to have winter tyres fitted, but this isn't included in the contract.

Winter tyres can be added to your contract if your employer agrees to this.

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Arrow downCan I have my (winter) tyres fitted at another service centre?

You have two options for transferring the tyres: You can pick the tyres up yourself from the centre storing them and take them to another centre. In this case, you must tell us which centre you're taking them to, so we can notify both centres. If you don't provide us with this information, the tyres will not be released or accepted.

A second option is to have the tyres transported. If your employer provides written consent for the transport costs, we can launch the file. Bear in mind that waiting times may be as much as one month.

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Arrow downWill my new car be delivered with winter tyres?

Vehicles are always delivered with summer tyres fitted. After delivery, you can make an appointment with the tyre centre to have winter tyres fitted if they are included in your lease contract.

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Arrow downAre winter tyres mandatory?

In Belgium, it is not mandatory to drive on winter tyres. Outside Belgium, however, several countries stipulate that winter tyres must be fitted during winter conditions such as snow or ice.

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Arrow downI have a flat tyre. What should I do?

If you're unsure whether you can continue driving safely or your vehicle is immobilised, call LeasePlan Assistance on +32 (0)78 150 600 (option 1).

If necessary, we will send a technician who will:

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Arrow downCan I have all-season tyres fitted?

Your safety is important to LeasePlan. All-season tyres have a longer braking distance both in summer and winter than the respective summer and winter tyres. That's why we only allow winter and summer tyres if tyres are included in your contract.

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