Accidents & damage

The help you need, no matter where you are

If you’re involved in an accident or breakdown, your safety is our top priority. Use the information below to get the help you need, fast.

Need help now?

Leaseplan cell phone icon

Call LeasePlan Driver Services: +971 2 404 6444

We’re available 24/7

Call now

Break-ins and theft

For theft or damage due to a break-in, first file a report with the police: www.politie.be.

Next, alert LeasePlan: by phone or via MyLeasePlan. If you're not insured with LeasePlan, please inform your insurance company as well.

Accidents involving another vehicle

  1. Complete a European Accident Statement

    You can find your European Accident Statement in your glove compartment

  2. Take a picture

    Take a picture of the other vehicle involved in the accident, including the licence plate

  3. Report the accident using MyLeasePlan

    Log in to My LeasePlan

Accidents not involving another vehicle

  1. Send us an email with the following details:

    Your licence plate number; date, time and location of accident; and short description of what happened

  2. Report the accident using MyLeasePlan

    Log in to My LeasePlan

Breakdowns

Leaseplan cell phone icon

Call LeasePlan Driver Services: +971 2 404 6444

Call now

Break-ins and theft

For theft or damage due to a break-in, first file a report with the police: www.politie.be.

Next, alert LeasePlan: by phone or via MyLeasePlan. If you're not insured with LeasePlan, please inform your insurance company as well.

General damage

Have damage that doesn’t need immediate attention? Always report damage to LeasePlan: by phone or via MyLeasePlan. Then find a local service centre and schedule repairs. Or book repairs via MyLeasePlan.

Any additional questions? We’re here to help!

Leaseplan cell phone icon

Call us on +971 2 404 6444

From Sunday until Thursday between 09:00 and 17:00.

Ask question_L

Chat

Chat with a LeasePlan employee or leave us a message and we’ll get back to you.

Leaselan contactblock icon

Email

Send us an email and we’ll reply within one working day.