Our response to the COVID-19 pandemic

Dear valued customers and partners,

In light of the recent outbreak of the COVID-19 virus and its spread around the globe, LeasePlan Emirates is taking all measures to ensure the safety of its employees, clients, vehicle end users and
business partners.

We have put in place a number of measures to ensure that whenever we deliver or drop off a car to our customers, such as returning a car after a preventive maintenance service or dropping off a
replacement car, each car is properly cleaned, disinfected and protected to minimize any risks.

In addition, many of our employees have started working from home in adherence with the UAE Government’s guidelines on limiting social interactions to prevent the spread of the disease. In doing
this, LeasePlan has ensured no impact or delay in servicing our clients and working with our partners.

Our driver support call centre 800-DRIVER (800-374 837) remains available 24/7, our garages are open for business and scheduled deliveries are taking place. You can find more details on the measures we have taken in the Frequently Asked Questions below.

The environment is rapidly evolving, and we remain committed to working with our clients and partners in assisting them to the best of our abilities.

Thank you and stay safe!

Ajay Narain
Managing Director, LeasePlan Emirates

Information & Frequently Asked Questions

General Questions

Questions about service & maintenance